Customer Service for all utility services provided by or contracted through the City of Atlantic Beach, except Electric service, is performed by the Finance and Administration Department. This includes all new utility connection services, utility billing and payment option questions, and service terminations.
Hours of operation are 8 a.m. to 5 p.m. Monday through Friday, except holidays.
Contact Phone Numbers
Customer Service: 904-247-5816
Utility Billing: 904-247-5816
Non-emergency messages left after hours on the phone number above will be returned the next business day.
Emergency, after hours: 904-247-5834
Garbage service: 904-247-5834
(Inside City limits)
Services Not Provided by the City of Atlantic Beach
Electric service: 904-665-6000 (JEA)
Garbage service: 904-387-8999 (City of Jacksonville)