Termination of Service

Terminating Your Utility Services

If you would like to terminate service, you may request your service be turned off by calling 904-247-5816. Upon termination, we will issue a final bill that will represent any unpaid charges less any remaining deposit on your account. If the City owes you a credit refund upon termination, a check will be mailed to the address on your account. Please provide a good forwarding address upon termination, to expedite the refund process.