Contact Carlene Matthews at (904) 247-5812 at the Utility Billing Department.
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The Public Works Department, (904) 247-5834, handles dune crossover repairs.
A City Limits Map is available on the City's website. Contact the Public Works Department at (904) 247-5834 if further assistance is needed.
The City's Stormwater Division is responsible for maintaining clear passage within the City's ditches. Call the Public Works Department at (904) 247-5834 to report problems with the ditches.
Yes. For residential and commercial driveways, contact the Building Department at (904) 247-5826. A Right-of-Way Permit is required to install commercial driveways. A Revocable Encroachment Agreement may be required to submit with the driveway permit.
You may review your property title information, legal description or recorded plot of your subdivision. For further assistance, contact the Building Department at (904) 247-5826.
The property owner should contact the City's Stormwater Division at (904) 247-5834 to report the problem. The City will then evaluate the case and determine if the City is responsible for fixing the problem and what the actions will be.
You will need to contact a licensed registered surveyor or Civil Engineer to make a flood determination. The City has FEMA Flood Insurance Rate Maps. Contact the Zoning Department at (904) 247-5800 for more information.
Impervious area or impervious surface means a horizontal surface which has been compacted or covered with a layer of material so that it is highly resistant to infiltration of water. It includes, but is not limited to, semi pervious surfaces such as compacted clay, as well as streets, roofs, sidewalks, parking lots and other similar surfaces. Additional information is on the Building Department webpage under Permit Applications and Forms.
The Public Works Department’s Stormwater Division inspects private and commercial construction projects for erosion and sedimentation control for roadways and stormwater facilities that will be maintained by the City. The City Inspector will also monitor ongoing City projects and construction. For further information, call (904) 247-5834.
All resurfacing work, including large patches and overlays, are done by contractors under the supervision of the Streets and Maintenance Division.
Anytime you are excavating or constructing anything in the City's right-of-way, you will need a Right-of-Way Permit and a Revocable Encroachment Agreement. For questions about permitting, contact the Building Department at (904) 247-5826.
All development plans should be submitted to the Building Department at City Hall. For more information, call (904) 247-5826.
Contact the Public Works Department at (904) 247-5834.
The City's waste hauler does not provide recycling service to multi-family residences where garbage service is provided by dumpster. Contact the management of the complex or check in the Yellow Pages under recycling. Numerous companies will provide free waste audits on the materials generated by the tenants. Then it is a matter of contracting with the company which can provide the most reasonable service.
The City’s solid waste contractor for garbage, recycling and yard waste is GFL. For information about this service, please visit www.coab.us/solidwaste or contact the Public Works Department at (904) 247-5834. Information about commercial dumpster collection services can be directed to the Utility Billing Department at (904) 247-5812.
Streetlights are maintained by JEA. JEA may be contacted at (904) 665-6000 or https://www.jea.com/outage_center/streetlight_outages/. Provide them the address/location of the street light and the pole number.
The City does not do surveys for individual use. If you need a survey you should contact a private surveyor. Call the Public Works Department at (904) 247-5834 or the Public Utilities Department at (904) 247-5886 to determine if an upcoming improvement/repair project is planned for your area.
The City maintains street signs on all City streets except A1A (Mayport Road) and SR 10 (Atlantic Blvd.). If a traffic sign on a City street needs repair or replacement, contact the Public Works Department at (904) 247-5834. To report a malfunctioning traffic signal, contact the City of Jacksonville Traffic Signals Department at (904) 387-8965.
Call Sunshine State One-Call of Florida, Inc. at 800-432-4770.